Privacy Policy

Privacy Policy

Effective Date: August 13, 2024

Introduction

Welcome to Luminar Jewelry. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.luminarjewelry.com. By using our site, you agree to the collection and use of your information as described in this policy.

1. Who We Are

Business Name: Luminar Jewelry
Website: www.luminarjewelry.com
Email: hello@luminarjewelry.com

2. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Data

When you make a purchase or attempt to make a purchase through the website, we collect information including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

b. Usage Data

We automatically collect information about how our website is accessed and used, including your IP address, browser type, pages visited, and the time and date of your visit.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders: Manage payments, shipping, and provide customer support.
  • Communicate with you: Regarding your order, respond to inquiries, and send marketing communications if you have opted in.
  • Improve our website: By analyzing user interactions to enhance functionality.
  • Comply with legal obligations: Maintain records for tax purposes and respond to legal requests.

4. Legal Basis for Processing Personal Data

We process your personal data on the following legal bases:

  • Performance of a Contract: To fulfill our obligations when you make a purchase.
  • Consent: Where you have provided your consent, such as for marketing communications.
  • Legitimate Interests: For our business interests, such as improving services and maintaining website security.
  • Compliance with Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your personal information but may share it under certain circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users.
  • Legal Compliance: We may disclose your information when required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owners.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including compliance with legal obligations, resolving disputes, and enforcing our agreements.

7. Your Rights

Under applicable law, including the GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal data, subject to certain exceptions.
  • Right to Restrict Processing: Request limitations on how we process your data.
  • Right to Data Portability: Request that your data be transferred to another organization.
  • Right to Object: Object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us at hello@luminarjewelry.com. We will respond within one month.

8. Data Security

We implement security measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the site after changes are made constitutes your acceptance of the revised policy.

10. International Users

If you are accessing our website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where our servers are located. We will take appropriate measures to ensure your data is treated securely.

11. Children's Data

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@luminarjewelry.com